Your site will be added to the route of one of our sign written mobile patrol vehicles. The patrol vehicle will visit the site on a random basis, depending on your requirements and the problems affecting the site. In most cases, our uniformed operative will then patrol the site, checking vehicles to ensure they are displaying valid permits. Additional pre-arranged visits can also be provided, should a specific need for them arise. Any vehicle parked in breach of the Terms and Conditions on the signs will be issued with a CN.
The operative will place the CN in a removable wallet on the windscreen of the offending vehicle, in order that any personal involvement between the offender and yourself is avoided. The Charge is £100 and drivers issued with a CN have the opportunity to pay a reduced fee of £60 if payment is made within 14 days. If the charge remains unpaid for longer than 28 days, a request will be made to the DVLA for the details of the registered keeper. A notice will then be sent to the registered keeper explaining why their vehicle received a CN and inviting them to pay or supply details of the driver. If the CN remains unpaid and we have identified the driver or keeper, details will be passed to our solicitors with a view to issuing a County Court Summons.
It is now unlawful to clamp, block in or remove a parked vehicle from your land. However, we are allowed to reposition them on the site. Our patrol vehicles are equipped with vehicle skates. These jack up each wheel of the offending vehicle and, provided the surface is firm and reasonably flat, allow the operative to move a vehicle to a different position on site.
Our signs and permits display a telephone number which is answered 24 hours a day, 7 days a week. This allows anyone to call us at any time to report a problem on any site. Although it will depend on the time of day and traffic conditions, we normally take no more than 1 hour to respond to a request from site.